A wide range of personalised services

We’ll provide you with technical experts who will work closely with you to understand your network situation before designing a step-by-step solution catered to meet your precise needs.

We typically break our projects into five distinct phases: Analysis of the existing network, Improvement proposal, Proof of concept, Deployment, and Support. You’ll find a more detailed description of the various stages below, but if you’re looking for something lighter, we can provide you with a less involved solution as well.

Image of computer showing list of services

Analysis of the existing network

Any project with Venn Telecom starts off with a detailed analysis phase, during which we’ll work with you to understand your IT perimeters, why you’re looking to evolve your network, and what expected outcome you have in mind.

We don’t just stop at defining a great technical solution, either — we make sure we’ve got a great way to get there as well, taking every possible business implication into account.

Understanding your needs

We’ll work closely with you to understand your current network architecture and what your needs look like right now.

Analysing the current challenges

During our analysis of your network, we’ll take a deep dive into the connectivity challenges your business is currently trying to resolve.

Application ecosystem audit

Our technical experts will take an in-depth look at your ecosystem to study the performance of your cloud applications.

Branch examination

To get the full picture of how your network is set up, we’ll analyse how your business’s current branches are connected to one another.

Analysing your current WANs

Our team will work with you to ask the right questions about your current WAN, since there’s no good SD-WAN without solid WAN management.

Cost structure analysis

We’ll go through the way your current costs are structured to identify possible areas for improvement.

Bandwidth and connectivity

Our wireless experts will take a detailed look at the situation regarding your bandwidth and connectivity availability.

Further IT transformations

Finally, we’ll take into account any other IT transformation projects that could have an impact on your overall WAN perimeter and discuss them with you at length.



Having a network that’s currently in operation can make exploring solutions seem more challenging than it actually is. Knowing and understanding the challenges of what you’re working with already is half the battle.

Our focus is on limiting the risk to your business while controlling every aspect of the deployment process, creating the perfect combination of your business ambitions with our technical expertise.

At Venn, we’ll work to enhance the legacy architecture that’s currently in play, while guiding you towards a carefully designed future technical solution that won’t just make your business more efficient today, but which will also make any future evolution processes significantly easier to implement.

IT perimeter review

It’s vitally important to get an extensive picture of your IT perimeter to make sure we’re not missing anything that might impact your project or migration process.

WAN management

The key to any good SD-WAN is having a well-defined underlying WAN, which is why we’ll examine your WAN management processes to define the proper objectives and solution with you.

Smooth, step-by-step evolution

We’ll guide you towards your goal one step at a time, avoiding any big bang changes and ensuring your business continuity is never interrupted throughout the whole process.

Flexible SD-WAN migration

You can decide whether you want to keep your legacy network (be it MPLS or another architecture), partially migrate it to SD-WAN, or migrate the entire structure — it’s completely up to you.

Customisable MSP packages

Whether you want us to manage everything (SD-WAN, connectivity, security, SLA, monitoring) or just some of the services, we’ll design a MSP package specifically for you.

Application optimisation

We’ll work with you to improve the performance of your applications (like ERP or Office) by implementing specific routing rules to boost both bandwidth and availability.

Budget control

Because we can offer you the right kinds of customised links and connections, you won’t ever need to buy something you won’t need, making it easy to stay in control of your budget at all times.

Risk reduction

Working with Venn Telecom is tantamount to drastically reducing the risk of your network projects, thanks to our years of experience and proven expertise in the world of wireless.


Proof of

The proof of concept stage is where it all starts to get really interesting.

We’ll start off by verifying everything we learned in the analysis phase, analysing your network to see if it’s performing as planned while working even more closely with you to understand your business’ real connectivity constraints.

A proof of concept doesn’t need to be a huge endeavour — the goal should be to quickly get feedback and validation from you as well as your business’s upper management. And having a trial run before deployment makes it even easier for us to identify and resolve any potential issues, further reducing the risk of the project to your overall network architecture.



Once we’ve validated the proof of concept, we’ll help you deploy your chosen solution in production, and we’ll manage it throughout in collaboration with you.

Thanks to wireless routers, deployments are easier than they used to be, but we’ll still work closely to define all the sites you need, as well as checking what needs to be installed to make the solution work. We’ll also collect and structure local contact information to ensure a smooth deployment process from start to finish.

Once it’s launched, we’ll help you manage it remotely and continue to work hand-in-hand with you to make sure you progress towards your goals, without compromising the continuity of your business or necessitating any drastic, big bang changes.

And if your deployment requires decommissioning of some or all of your former infrastructures, we’ll assist you in that process as well, keeping costs down and making sure your needs are being met every step of the way.



We’re proud to have earned reliably excellent satisfaction rates from our customers, but that’s not something that happened by accident.

Personal, dedicated support lies at the very core of our philosophy here at Venn Telecom — and because we commit to always going the extra mile, you can count on getting rapid responses to your questions or issues, no matter how big or small they may be.

Our dynamic team of technical experts will always be by your side, ready to help out with any concerns you may have, while we’re happy to be able to support you with our personalised services in three languages: English, French, and Dutch.

Reactive support

At Venn Telecom, short lead times aren’t just a promise, they’re an everyday reality. You can count on us to be there whenever you need us, no matter how short the notice.

Personalised service

We’ll design our support to suit you and your business needs. No two customers are the same, which is why we take pride in being able to offer a fully personalised customer service network.

Dedicated, motivated, and friendly

Our customers rate us highly for support, valuing our dedication and motivation in particular, which they often lacked with their previous, traditional providers.

Fully equipped solutions

Because our solutions are equipped with out of band management, it’s easy for our teams to detect anomalies and push any necessary changes sooner rather than later.


Through InControl, you’ll always have full visibility and control over your entire network, meaning you can effectively monitor it whenever and however you need to.


InControl isn’t just for monitoring either — it’s also a fantastic way to get regular status reports on your network, delivered directly to you, to ensure you’re always in the loop.


Scaling is easy with Venn’s SD-WAN solution — whether it’s adding a new site, a new branch or even reconfiguring the entire network itself, we’ll be on-hand to make the process as smooth as possible for your business.

Trilingual Support

Our international support team will be able to offer dedicated, personal support in three different languages (English, French, and Dutch) so you’ll be able to get hands-on assistance in your own language.

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